Introduction
SVLI, LLC respects the privacy of every person who visits our website and uses our services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have about your personal data. We wrote this policy in plain language because we believe that understanding how your information is handled should not require a law degree.
By visiting this website or engaging with our services, you acknowledge that you have read this policy. If you do not agree with the practices described here, you should stop using the website and contact us with any questions before proceeding. We are committed to handling your information in a lawful, fair, and transparent manner at every stage of our relationship with you.
These principles guide every decision we make about your data. We collect only what we need, we use it only for the reasons we describe, and we keep it only as long as it serves a purpose. We do not believe in collecting data simply because we can, and we hold ourselves accountable to that standard in every engagement.
Who We Are
This website is operated by SVLI, a computer systems design and related services company. Our full legal name is SVLI, LLC, and our principal place of business is located at 20 W Century Park Way, Salt Lake City - 84115-3508, United States (US). Throughout this policy, the terms the Company, we, us, and our refer to SVLI, LLC.
SVLI, LLC provides integrated systems design, cloud platform engineering, data infrastructure, cybersecurity, and managed operations services. When we act as a service provider for our clients, we process personal data on their behalf and according to their instructions. In those situations, the client remains the primary controller of that data, and this policy should be read together with the privacy notice provided by that client.
Scope of This Policy
This Privacy Policy applies to information we collect through the website located at https://www.svli.mom, through email and telephone communications with our team, and through any other channel where this policy is referenced. It covers visitors to the website, prospective clients, current clients, and anyone who contacts us for information about our services.
This policy does not govern the privacy practices of third parties whose websites, tools, or services may be linked from our site. When you leave our website and visit a third party, that third party has its own privacy practices, and we encourage you to review those practices before sharing any personal information. We are not responsible for how third parties handle your data.
Information We Collect
We collect several categories of information to operate our business and provide our services. The first category is information you provide to us directly. When you complete a contact form, send an email, call our office, or sign a service agreement, you may share your name, email address, telephone number, company name, job title, and the details of your inquiry or project.
The second category is information we collect automatically when you visit the website. This includes your internet protocol address, browser type, operating system, device type, the pages you visit, the time and date of your visit, the referring website, and other technical details that help us understand how the website is being used.
The third category is information we collect from third parties, such as analytics providers, business partners, and public sources. We may also receive information about you from a colleague who refers you to us or from a vendor that supports our sales and marketing efforts.
How We Collect Information
We collect information in a few straightforward ways. Direct collection occurs when you interact with us, for example when you submit a message through our contact form, write to us at guide@svli.mom, call our office at +15308754872, or enter into a service agreement with our team.
Automatic collection occurs through the use of cookies, log files, and similar technologies that record technical information about your device and your interaction with the website. This happens whenever your browser loads a page on our site. We also collect information through business activities, such as when we prepare a proposal, perform a systems assessment, or deliver support services under an active agreement.
How We Use Your Information
We use the information we collect to deliver and improve our services. Specifically, we use personal data to respond to your inquiries, prepare proposals and estimates, enter into and perform contracts, provide technical support and maintenance, and communicate with you about your projects and the status of your systems.
We also use information to operate, maintain, and improve the website. This includes analyzing how visitors use the site, diagnosing technical problems, and measuring the effectiveness of our content. In addition, we use information to comply with legal and regulatory obligations, to protect the security of our systems and our clients, and to prevent fraud, abuse, or other harmful activity.
Where permitted by law, we may use your contact details to send you information about our services, industry updates, or relevant resources. You may opt out of these communications at any time using the instructions included in each message or by contacting us directly.
Legal Bases for Processing
Our legal bases for processing personal data depend on the nature of the processing and the laws that apply to you. In most cases we process personal data because it is necessary to perform a contract with you or to take steps at your request before entering into a contract, such as responding to a proposal request.
We may also process personal data to pursue our legitimate business interests, including operating and improving our services, marketing our offerings to prospective clients, and securing our systems. When we rely on legitimate interests, we balance those interests against your rights and freedoms. In some cases we process data to comply with a legal obligation, or we obtain your consent where required.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies such as web beacons and local storage. Cookies are small text files placed on your device that allow the website to recognize your browser and remember certain information. We use essential cookies to make the website function correctly, and we may use analytics cookies to understand how visitors interact with our content.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, and you can typically configure your browser to notify you when a cookie is placed. Please note that disabling cookies may affect the functionality of certain parts of the website. We do not use cookies to collect sensitive information about you without your knowledge.
Third Party Service Providers
We engage a limited number of third party service providers to help us operate our business. These providers may host our website, deliver analytics, process payments, send email, or provide business tools. We share personal data with these providers only to the extent necessary for them to perform their functions on our behalf, and we require them to protect that data with appropriate safeguards.
Our service providers are not permitted to use your personal data for their own independent purposes. They are contractually obligated to maintain the confidentiality and security of the information they process for us and to comply with applicable data protection laws. We remain responsible for how these providers handle data on our behalf.
Data Sharing and Disclosure
We do not sell your personal information, and we do not rent or trade your data to third parties for their marketing purposes. We may share information with service providers as described above, with professional advisers such as lawyers and accountants, and with business partners when it is necessary to deliver a service you have requested.
We may also disclose information when required to do so by law, such as in response to a valid subpoena, court order, or government request, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of SVLI, LLC, our clients, or the public. In the event of a merger, acquisition, or sale of all or part of our business, personal data may be transferred as part of that transaction, subject to this policy.
International Data Transfers
SVLI, LLC is based in the United States, and the personal data we collect is processed and stored primarily in the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or in other countries where our service providers operate.
When we transfer personal data across borders, we take steps to ensure that appropriate safeguards are in place and that the transfer complies with applicable law. Where required, we rely on recognized transfer mechanisms such as standard contractual clauses. By using our website and services, you consent to these transfers to the extent required by applicable law.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purpose for which it was collected.
For example, we may retain business correspondence and contract records for the duration of our relationship with you and for a reasonable period afterward to comply with legal, accounting, and tax obligations. When personal data is no longer needed, we securely delete or anonymize it. If you would like more information about our retention practices for a particular category of data, please contact us.
Data Security
We take the security of your personal data seriously and implement reasonable and appropriate administrative, technical, and physical safeguards designed to protect it against loss, theft, unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encryption where appropriate, and regular review of our security practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we work hard to protect your personal data, we cannot guarantee its absolute security. We encourage you to use strong passwords and to be careful about the information you share through email or other unsecured channels.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data. These rights may include the right to access the personal data we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data, the right to restrict or object to certain processing, and the right to data portability.
You may also have the right to withdraw your consent at any time where we rely on consent as a legal basis, and the right to lodge a complaint with a supervisory authority in your jurisdiction. To exercise any of these rights, please contact us using the details in the Contact Information section below. We will respond to your request within the timeframe required by applicable law and may ask you to verify your identity before taking action.
In addition to these rights, you can manage the communications you receive from us. Every marketing email we send includes an unsubscribe link, and you may also opt out by contacting us directly at any time.
Privacy for Children
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under that age. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as quickly as possible.
If you believe that a child under 13 has provided personal information to us, please contact us immediately using the details in the Contact Information section. We will investigate the matter and remove the information where appropriate.
California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and other California laws. These rights may include the right to know what personal information we collect, use, disclose, and sell; the right to request deletion of your personal information; and the right to opt out of the sale of your personal information, if applicable.
We do not sell personal information as that term is defined under California law. To exercise your California privacy rights, or to authorize an agent to act on your behalf, please contact us using the details below. We will not discriminate against you for exercising any of these rights.
Do Not Track Signals
Some browsers include a Do Not Track feature that signals to websites that you do not wish to be tracked. At this time, our website does not respond to Do Not Track signals in a standardized way because there is no widely accepted industry standard for how websites should interpret and honor these signals.
You can still control tracking through your browser settings, including by blocking cookies and clearing your browsing data. For more information about managing your privacy preferences online, we encourage you to review the help documentation for your specific browser.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the Last updated date at the top of this page and, where appropriate, provide additional notice such as a notice on our website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after any changes to this policy take effect will constitute your acceptance of those changes to the extent permitted by law.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below. We will do our best to respond promptly and to resolve any concern you raise.
SVLI, LLC
20 W Century Park Way
Salt Lake City - 84115-3508
United States (US)
Email: guide@svli.mom
Phone: +15308754872
Website: https://www.svli.mom
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United States and the State of Utah, without regard to its conflict of law principles. Any dispute arising out of or relating to this policy or our privacy practices will be resolved in the appropriate state or federal courts located in Utah.
If any provision of this policy is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.